Sustainable & Healthy Choice
Exploring the Benefits of Organic Latex
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Understanding Natural Latex
The Eco-Friendly Alternative for Comfort and Durability
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Purity, Sustainability, & Health Benefits
Comparing between Organic Latex and Natural Latex
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The terms “organic latex” and “natural latex” are often used in the context of mattresses and other bedding products, but they refer to slightly different concepts. Here’s a breakdown of the differences:

5. Exchange Policy:

  • If you wish to exchange your mattress for a different size or model, please contact our customer service team to arrange the exchange.
  • Exchanges are subject to availability, and additional charges may apply if the new mattress has a higher price than the original purchase.
  • The exchange process will follow the same steps as outlined in our return process.

6. Warranty Returns:

  • If you believe that your mattress has a manufacturing defect covered by our warranty, please refer to the warranty card included with your product for instructions on how to file a warranty claim.
  • Warranty claims are subject to verification by our team, and we reserve the right to repair or replace the defective product at our discretion.

7. Contact Us:

  • If you have any questions about our exchange and return policy, please contact our customer service team at [email protected] or +6010-3622268. We are here to assist you with any concerns you may have.
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