Frequently Asked Questions (FAQs)
What makes Revor Bedding mattresses different from others?
Our mattresses are crafted with premium natural organic materials designed to provide exceptional comfort, support, and durability. We use innovative technologies to ensure a restful sleep experience for our customers.
We use 100% Belgium made natural latex which we import our latex directly from Belgium.
Do you offer different mattress sizes?
Yes, we offer a range of mattress sizes to suit your needs, including Super Single, Single, Queen, King and Super King sizes.
For special size enquiry please contact [email protected]
Are your mattresses suitable for all sleep positions?
Yes, our mattresses are designed to accommodate various sleep positions, including side, back, and stomach sleepers.
Do you have a showroom where I can try out your mattresses?
Yes, we have physical stores located in Malaysia and Singapore where you can experience our mattresses firsthand. Visit our store locator on our website to find the nearest location.
Do Revor Mattress Use Lamb Wool?
Yes, some of the premium model use lamb wool which wool is different to other fibres because of its chemical structure.
This chemical structure influences its texture, elasticity, staple and crimp formation, and when tightly packed together, form millions of tiny pockets of air.
This unique structure allows it to absorb and release moisture.
And wool also react as static neutraliser.
Can I dry clean the products?
No. Dry clean, spin or tumble dry is not advisable for any Revor products.
Where can I get the details for care?
Our 100% Natural Latex products will come with a care instruction label. Alternatively, you may contact us at [email protected]
What about 100% Natural Latex Pillows, can they be washed?
Yes. Most of our pillows can be washed, simply follow the care instruction label on each pillow for cleaning.
How do I keep my 100% Natural Latex products in good shape?
Regular low suction vacuuming on the surface of the product will help maintain the product in good condition for lasting use.
Do Revor Mattress 100% pure natural
Yes, Pure Natural latex is superior in tensile strength and resilience compared to synthetic rubber. It is also more eco-friendly & certified by GOLS & ECO-Institute.
Far-Infra-Red-Technology ( FIR )
Revor latex is the first to use FIR in Europe to remove water content from latex, producing a foam that is evenly and thoroughly dried. Which our latex factory located at Belgium.
No Fillers & Aniline-Free
Revor products do not contain any fillers & Aniline-Free that are added by other brands to increase the density of the latex at the compromise of durability & aeration.
Tensile strength and Elongation at break
Revor latex achieves Elongation at Break at 318, which far exceeds the minimum requirement of 150 of MS679: 1999 standards. 24-hour contact of Revor latex products & mattress on abraded skin found no signs of irritation.
What is Isleep (Radiation-Resistant Sleep) ?
Technology is developing day by day and brings innovations to human life during this stage. TVs, radios, mobiles, wireless phones, radars, internet, wireless modems, computers, electronic home appliances and many others. Electronic appliances bring many conveniences to human life while causing some drawbacks.
As a result of the technological improvements, usage of appliances that spread electromagnetic waves increase even more.
For this reason, our human body is exposed to various levels of electromagnetic waves everyday. Whether the power of electromagnetic waves is high or low, it has a negative effect on all of us and thus impacting body balance.
Possible Negative Effects of Electromagnetic Waves
- Sleep, memory, concentration and reaction problems
- Negatively affects the speed of metabolism
- Increased risk of cancer
- Eye diseases
- Pain in muscles and long-term exhaustion
- Stress
- Miscarriage risk during pregnancy
- Chronic headache and dizziness
- Nervous and circulation system disorders
- Triggers addiction (Drugs, alchohol etc)
- Harmful to immune system
How to choose a good adjustable bed?
The Zero-Gravity sleep position offers plenty of benefits, investing in a good, solid adjustable bed makes all the difference to enjoy all of its benefits.
When shopping for an adjustable bed, look for a reputable company that provides great service and coverage.
You should also try the bed and its adjustable functions whilst paying attention to the sturdiness and support of the bed to avoid possible accidents as a result of a light and flimsy bed. Another factor you may also want to take notice of the noise level during adjustments, this is important to not disturb your partner.
Each of our adjustable bed frames come with different features, each bed is designed conveniently to suit any individuals’ personal preference.
Is Zero Gravity sleeping a good choice for me?
If you frequently suffer from acid reflux, GERD, inflammation, snoring, sleep apnea, indigestion or poor blood circulation, the Zero Gravity position would be great to aid your relief to promote a healthier lifestyle and better sleep for you. The Zero Gravity position can benefit anyone’s sleep quality, even if you don’t have any health conditions.
I’m a side sleeper, how can I sleep in Zero Gravity position?
The angles of the Zero Gravity position was designed by NASA for astronauts launching into space. This position was carefully developed to get the best benefits when sleeping on your back, you may not reap the benefits when sleeping on your sides in the Zero Gravity position.
Why should I sleep with my upper body elevated?
If you struggle with snoring, indigestion or acid reflux, sleeping with your head and upper body elevated is beneficial for gravity to help ease the discomfort experienced by allowing a better passage for air and stomach acid to circulate effectively in your body.
Can I put my existing mattress on an adjustable bed?
Maybe. Depending on the type of mattress you have, an adjustable bed requires a flexible mattress that can closely follow shape set by you on the adjustable bed.
100% natural latex mattresses are a superb choice for its unique flexibility to perfectly contour to the curves of the bed and your body. It provides you with excellent support and comfort while you sleep restfully. Spring mattresses not only emit harmful electromagnetic-waves, it is not a suitable mattress for adjustable beds and you may not reap all the benefits of the Zero Gravity position with a spring mattress.
How much does it cost?
An adjustable bed frame could costs from RM8,000 to RM30,000. A cheap price does not necessarily mean good and a high price doesn’t equal quality either. Look for a reputable company and find out about the features that best compliment your wants and needs.
Final Thoughts.
Save your body from the pressure of its own weight and come to total relaxation with the Zero Gravity sleep position. Unburden your spine and enjoy the weightless support and pressure-free sensation with an adjustable bed.
You can enjoy a lot of benefits when sleeping or lounging in the Zero Gravity position. Whether you have an existing medical condition to relief or simply looking to upgrade your lifestyle, rest assure that you are getting meaningful benefits sleeping in this position.
Benefits of Zero Gravity.
- Helps with Neck and Back Pain
- Improves Circulation
- Reduce Stomach Acid Reflux, GERD and Heartburn
- Less Snoring and Improves Breathing
- Reduces Swelling
- Improves Heart Health
- Promotes Deep Sleep and Improves Insomnia
- Helps Digestion
- Productive leisure
- Ergonomic entertainment position
- Comfortable bottle or breastfeeding
How can I place an order for a mattress?
You can visit one of our physical stores in Malaysia or Singapore to make a purchase in person while go through with our collection on website.
Can I customize my mattress order?
Currently, we offer standard mattress sizes and configurations. For any special requests, please contact our customer service team for assistance.
Do you offer shipping to Malaysia and Singapore?
Yes, we offer shipping to addresses in Malaysia and Singapore. Shipping fees may apply, and delivery times vary depending on your location.
How long does it take to receive my mattress after placing an order?
Delivery times vary depending on your location and product availability. Our customer service team will provide you with an estimated delivery date upon order confirmation.
What is your return policy?
We offer a 14-day return policy for our mattresses. If you're not satisfied with your purchase, you may return it within the specified period for a refund or exchange. Please refer to our Return Policy for detailed information.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team within the specified return period. We'll guide you through the process and provide you with a Return Merchandise Authorization (RMA) number if applicable.
What is your mattress warranty coverage?
Our mattresses come with a 10-year limited warranty against manufacturing defects. Please refer to our Warranty Policy for detailed information on coverage and exclusions.
How do I make a warranty claim?
If you believe your mattress has a manufacturing defect covered by our warranty, please contact our customer service team. We'll guide you through the warranty claim process and provide assistance as needed.
What are the conditions of a Limited Warranty?
The Limited Warranty must be valid, all labels must be intact and the original purchase receipt will be required as proof of purchase.
What is the duration of my Limited Warranty?
Each Limited Warranty is valid from the date of purchase and lasts for the number of years stated against the product.
How do I receive Warranty service?
To receive warranty service, kindly contact us at [email protected] with your proof of purchase, along with any additional information.
What is the Warranty service process?
With your cooperation, we will conduct an evaluation to examine if the Product is covered under its Limited Warranty. We will then, at our choice, either send the defective Product for repairs or replace it with the same or a comparable Product.
Are there any charges incurred by me?
The cost of repair will depend on the Warranty terms of each Product and the cost of transportation for repair is to be borne by you.
What is covered by the Limited Warranty?
The extent of the Limited Warranty covered by each product is described below.
What are excluded in the Limited Warranty?
- Goods that are not covered under the Limited Warranty and customised Goods.
- Goods that have been used inappropriately, abused, misused, mishandled, altered or cleaned improperly.
- Normal wear and tear, consequential or incidental damages.
- Goods that have been placed outdoors, under direct sunlight, or used for non-domestic purposes.
- Goods deemed unsuitable for users’ intended purpose.
