Privacy Policy and Cookies

A privacy resource for our customers.

You can read our privacy policy below, view our privacy practices, and learn how to control and protect your personal information online.

Your devices privacy is protected.

At Revor Bedding, we prioritize the protection of your privacy, including the privacy of your devices. We are committed to ensuring that your interactions with our website and services are secure and respectful of your personal information.

Personal Data Protection.

The Personal Data Protection Commissioner (PDPC) in Malaysia oversees the implementation and enforcement of the Personal Data Protection Act 2010 (PDPA). The PDPA regulates the processing of personal data in commercial transactions and aims to protect individuals’ personal data while facilitating the legitimate use of such information.

Malaysia privacy rights.

Find out abour your personal rights under the Personal Data Protection Act 2010 (PDPA)

Have a question about our privacy practices? Let us know.

  • Cookie Usage: +6010-362 2268
  • Email: [email protected]
  • Address: No.102, Jalan Puteri 5/5, Bandar Puteri, 47100 Puchong, Selangor

Revor Bedding Privacy Policy

At Revor Bedding, we are committed to safeguarding the privacy of our website visitors and customers. This policy outlines how we collect, use, and protect your personal information and explains the use of cookies on our website.

With those disclaimers out of the way, here’s our most important highlight:

  • Information Collection: We collect personal information such as name, email, address, and payment details to process orders and enhance user experience.

  • Data Usage: Your information is used for order fulfillment, communication, and improving our services. We do not sell or rent your personal data to third parties.

  • Data Security: We prioritize the security of your information and employ measures to protect it from unauthorized access or disclosure.

  • Third-Party Sharing: We may share your data with trusted third-party service providers for order processing and delivery purposes.

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.

Personally identifiable information.

We understand the importance of safeguarding your Personally Identifiable Information (PII) and are committed to protecting your privacy. PII refers to any information that can be used to identify or contact you, such as your name, email address, postal address, phone number, or payment information.

Collection.

We collect PII when you interact with our website, make a purchase, or communicate with us. This information may be provided directly by you or collected automatically through cookies and similar technologies.

Use.

We use your PII to process orders, communicate with you about your purchases, provide customer support, and personalize your experience. Your information may also be used for marketing purposes, such as sending promotional offers or newsletters, but only if you have opted in to receive such communications.

Protection.

We employ security measures to protect your PII from unauthorized access, disclosure, alteration, or destruction. Access to your PII is restricted to authorized personnel only, and we regularly review our security practices to ensure the integrity and confidentiality of your information.

Sharing.

We may share your PII with trusted third-party service providers who assist us in operating our website, processing orders, or delivering products to you. Your information may also be shared with law enforcement agencies, government authorities, or other third parties when required by law or to protect our rights, property, or safety.

Your Right.

You have the right to review, update, or delete your PII at any time. You can also opt out of receiving marketing communications or request that we limit the use of your information for certain purposes. To exercise these rights, please contact us using the information provided below.

Updates to this policy.

We may update this section on Personally Identifiable Information periodically to reflect changes in our practices or legal requirements. We encourage you to review this section regularly for any updates.

Revor Bedding Cookies Policy

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that track your interactions with our website. We use cookies for purposes such as remembering your preferences, analyzing website traffic, and serving targeted advertisements.

By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to access certain features of our website.

  • Cookie Usage: Our website uses cookies to enhance your browsing experience and track website usage for analytics purposes.

  • Cookie Consent: By using our website, you consent to the use of cookies as described in our policy. You can manage your cookie preferences through your browser settings.

  • Cookie Types: We use session cookies for temporary storage and persistent cookies for long-term tracking and personalization.

  • Opt-Out Options: You have the option to opt out of certain cookies, but please note that this may affect your website experience.

  • Updates: We may update our cookies policy periodically to reflect changes in technology or legal requirements. Continued use of our website indicates acceptance of these updates.

What we collect:

We believe in transparency and respect for your privacy. We collect information from you to provide you with the best possible experience and to fulfill your requests effectively. The information we collect falls into two categories: information you give to us and information we collect automatically.

Information you give to us.

This includes any information that you voluntarily provide to us when you interact with our website, products, or services. Examples of information you may give to us include:

  1. Contact Information: Such as your name, email address, postal address, and phone number when you make a purchase, sign up for our newsletter, or contact us for support.

  2. Payment Information: Such as your credit card details or other payment methods when you make a purchase through our website.

  3. Preferences: Such as your mattress preferences, sleep habits, and other relevant information that you provide to us when seeking product recommendations or customization options.

  4. Feedback and Reviews: Any feedback, reviews, or testimonials that you choose to share with us about your experience with our products or services.

  5. Communication: Any other information that you provide to us when you communicate with us, such as through email, chat, or social media channels.

We only collect information that is necessary for the purposes outlined in our Privacy Policy and we do not collect any sensitive information without your explicit consent

Information you give us about others.

You may provide us with information about others, such as when you purchase a product as a gift or refer a friend to our services. We value your trust and are committed to handling this information with the same level of care and respect as we do with your own information.

When you provide us with information about others, we will only use it for the specific purpose for which it was provided, such as delivering a gift or fulfilling a referral request. We will not use this information for any other purpose without your explicit consent.

It’s important to ensure that you have the necessary authorization or consent from the individuals whose information you provide to us. We encourage you to inform them about how their information will be used and to direct them to our Privacy Policy for more information about our data handling practices.

If you have any questions or concerns about providing information about others, please don’t hesitate to contact us. Your privacy and the privacy of others are important to us, and we’re here to help.

Location information.

Some of our digital properties may collect your location to, for example, to help you search for one of our stores, or provide you with helpful messaging in our mobile app. We also may use this information to determine whether to provide you with content, information, and promotion that may be required by law based on your location.

How we use the information we collect.

Some of our digital properties may collect your location to, for example, to help you search for one of our stores, or provide you with helpful messaging in our mobile app. We also may use this information to determine whether to provide you with content, information, and promotion that may be required by law based on your location.

  • Customizing your digital experience
  • Fulfilling orders and requests for products, services, or information
  • Processing refunds, returns, and exchanges
  • Tracking and confirming online orders
  • Delivering and installing products
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Preventing and identifying fraud and other illegal activity
  • Engaging in internal uses such as data analytics with the purpose of enhancing existing and creating new products and services

How we share your information.

Revor Bedding does not exchange your personal information for monetary consideration. We share your information only in the ways we describe below. We may combine or share information among current or future Revor Bedding companies, including affiliates and subsidiaries. 

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders and delivering packages
  • Scheduling and performing product installations
  • Providing customer care and technical support, including servicing products
  • Sending Revor Bedding marketing communications and providing advertising services
  • Personalizing the customer experience on our digital properties
  • Fulfilling subscription services
  • Conducting research and analysis
  • Processing credit card payments
  • Detecting fraud and other illegal activity

How we protect your information.

We use a variety of security measures designed, under a risk-based approach, to ensure the confidentiality of your information. However, as set forth in the applicable terms of use for each digital property, we cannot and do not guarantee the security of information transmitted to us.

You also can do your part to help protect the information you provide to us. Create a strong password. Use that password only on our digital properties. And do not share your password with anyone — especially anyone claiming to work with us. We would never contact you and ask for your password — ever.

Your choices at any time.

  • Stop receiving marketing or promotional emails, direct mail, phone, and mobile marketing communications
  • Update and correct your personal information
  • Deactivate your account
  • Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

To do any of these, let us know by one of these methods:    

  • Follow the directions in a marketing email, direct mail, or mobile communication that you receive from us
  • Provide your request and current contact information through one of the contact methods listed under “contact us” below

Links to other websites.

Our websites link to other websites for example our partners and else, many of which have their own privacy policies. Be sure to review the privacy policy on the website you are visiting.

Privacy Policy updates.

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

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